Privacy Policy

Effective Date: July 21, 2026

1. Introduction

RC4 Freight Brokerage (“RC4,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, and protect information when you:

• Visit rc4brokerage.com
• Request a freight quote
• Submit a carrier partnership enquiry
• Contact us by email, telephone, WhatsApp, or through our website
• Otherwise communicate or conduct business with RC4

By using our website or submitting information to us, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

The information we collect depends on how you interact with RC4.

Information Provided by Shippers

When you request a freight quote, we may collect:

• First and last name
• Company name
• Company email address
• Telephone number
• Country or region
• Service required
• Freight type
• Incoterms (if provided)
• Origin country, city, or port
• Destination country, city, or port
• Preferred shipment date
• Cargo-ready date
• Commodity or cargo details
• Weight, dimensions, quantity, or equipment requirements
• Any additional information included with your enquiry

Information Provided by Carriers

When you express interest in becoming an RC4 carrier partner, we may collect:

• Legal business name
• Contact name
• Company email address
• Telephone number
• USDOT number
• MC number
• Fleet size
• Home-base city and state
• Equipment types
• Preferred freight lanes or operating regions
• Current capacity
• Any additional carrier information you provide

The initial carrier form begins the partnership or onboarding process. RC4 may request additional documents later through a separate or more secure process, such as operating-authority records, insurance documents, tax forms, carrier agreements, or payment information.

Please do not submit Social Security numbers, banking information, tax documents, insurance documents, or other highly sensitive information through the website’s general contact forms unless RC4 specifically requests that information through an approved secure method.

Communications

We may collect information contained in communications sent through:

• Website forms
• Email
• Telephone
• WhatsApp
• Social media platforms
• Meetings or other business communications

Information Collected Automatically

When you use the website, certain technical information may be collected automatically, including:

• Internet Protocol (IP) address
• Browser and device type
• Operating system
• Pages visited
• Time and date of visits
• Referring website
• Approximate location
• Cookie or device identifiers
• Website performance and security information

Information Obtained from Other Sources

We may obtain business or carrier information from public and commercial sources, including:

• Public carrier and operating-authority databases
• Government and regulatory records
• Insurance or compliance providers
• Business partners
• Shippers and carriers
• Fraud-prevention and verification services

3. How We Use Information

RC4 may use personal and business information to:

• Respond to enquiries
• Prepare or discuss freight quotes
• Understand shipment requirements
• Connect shippers with suitable carrier capacity
• Coordinate pickups, transportation, delivery, and shipment support
• Evaluate prospective carrier partners
• Verify carrier identity, authority, equipment, insurance, or compliance information
• Begin and manage carrier onboarding
• Communicate about loads, freight opportunities, services, or business relationships
• Maintain customer, shipper, and carrier records
• Operate and improve the website
• Analyse website performance and usage
• Prevent spam, fraud, misuse, and security incidents
• Enforce our agreements and policies
• Comply with legal, regulatory, insurance, and recordkeeping requirements
• Establish, exercise, or defend legal claims

We may also use information for another purpose disclosed when it is collected or with your permission.

4. How We Share Information

RC4 may disclose information to the following categories of recipients.

Carriers and Transportation Partners

When responding to a shipper enquiry or arranging transportation, RC4 may share relevant shipment information with carriers, drivers, dispatchers, warehouses, or other transportation partners.

This may include:

• Origin and destination information
• Cargo details
• Shipment dates
• Equipment requirements
• Appropriate shipper contact or operational information

Shippers and Customers

RC4 may share limited carrier or transportation information with shippers when reasonably necessary to quote, coordinate, manage, or complete a freight movement.

Service Providers

We may provide information to vendors that support our operations, including providers of:

• Website hosting
• Contact forms
• Email and communications
• Customer relationship management (CRM)
• Transportation management systems (TMS)
• Carrier verification
• Analytics
• Cloud storage
• Spam prevention
• Cybersecurity
• Accounting and business administration

These providers may use information only as permitted by their agreements with RC4 and applicable law.

Professional Advisers

We may disclose information to attorneys, accountants, insurers, auditors, consultants, or other professional advisers when reasonably necessary.

Legal and Safety Disclosures

We may disclose information when we believe it is necessary to:

• Comply with a law, regulation, subpoena, court order, or legal process
• Respond to government or regulatory authorities
• Protect RC4, its customers, carriers, employees, or the public
• Investigate fraud, theft, security incidents, or unlawful activity
• Enforce contracts, policies, or legal rights

Business Transactions

Information may be disclosed or transferred in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.

With Your Permission

We may disclose information for another purpose when you direct us to do so or provide permission.

RC4 does not sell information submitted through its shipper or carrier contact forms for monetary consideration.

5. Cookies and Similar Technologies

The RC4 website may use cookies and similar technologies for purposes such as:

• Remembering user preferences
• Improving website functionality and performance
• Understanding website usage through analytics
• Enhancing website security
• Preventing spam and fraudulent activity

You may control cookies through your browser settings. Disabling cookies may affect certain website features.